Terms of Service

1. Acceptance of Terms

By visiting fibertruthlab.info and engaging with FibreRead for carpet diagnostics, visual assessment, or professional cleaning services, you accept these Terms of Service in full. We reserve the right to modify these terms at any time. Continued use of our site or services following any changes constitutes your acceptance of the revised terms.

2. Description of Services

FibreRead provides professional carpet diagnostics and cleaning services to homeowners and landlords in the Auvergne-Rhône-Alpes region, based in Sainte-Foy-lès-Lyon, France. Our services include:

• Visual diagnostic assessment of carpet stains and damage
• Expert analysis to determine whether stains are restorable or indicate replacement need
• Professional carpet cleaning using certified equipment and methods
• Documentation and guidance on fibre condition and treatment outcomes

All services are provided on an as-requested basis. We do not guarantee specific results, as carpet restoration depends on fibre type, soil composition, damage severity, and other factors beyond our control.

3. Permitted Use of the Site

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behaviour includes:

• Harassing or causing distress or inconvenience to any person
• Obscene or offensive language or content
• Disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorised access to our systems or data
• Reproducing, duplicating, copying, or selling any part of our website without permission
• Automated scraping, crawling, or data harvesting beyond standard search engine indexing

4. Intellectual Property Rights

All content on the FibreRead website—including text, photographs, diagnostic images, before-and-after documentation, design, layout, graphics, and any other materials—is the exclusive property of FibreRead or its content suppliers and is protected by international copyright and intellectual property laws.

You may view and print pages for personal, non-commercial use only. You may not reproduce, modify, distribute, transmit, display, perform, publish, or license any content without our written permission. This includes using our diagnostic photographs, case studies, or methodology descriptions in your own marketing or professional materials.

5. Limitation of Liability and Disclaimers

No Warranty: FibreRead provides its website and services on an "as-is" basis. We make no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any diagnostic assessment, cleaning outcome, or information provided. Carpet restoration results depend on many variables, including fibre type, damage age, soil composition, and prior treatments, which we cannot always control or predict with certainty.

Professional Assessment: Our visual diagnostics and expert analysis are professional opinions based on industry experience and methodology. They are not guarantees. Some stains or damage may behave differently than expected during treatment. We recommend discussing realistic expectations before any service begins.

Limitation of Damages: To the fullest extent permitted by French law, FibreRead shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including loss of profits, data, or business opportunity, even if we have been advised of the possibility of such damages.

Cap on Liability: Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific service in question, or €100, whichever is greater.

6. Your Responsibilities

When you request FibreRead services, you warrant that:

• You have the legal authority to engage our services (you are the property owner or have the owner's permission)
• You will provide accurate information about the carpet, stains, and any prior treatments
• You will disclose any known allergies, sensitivities, or health concerns related to cleaning chemicals
• You will ensure safe access to the property and will remove obstacles that could damage equipment or pose safety risks
• You understand that some cleaning methods may alter carpet appearance or texture, and that results cannot be guaranteed

7. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of France. Any disputes arising from or relating to these terms, your use of our website, or our services shall be subject to the jurisdiction of the courts in the Auvergne-Rhône-Alpes region. You agree to submit to the exclusive jurisdiction of these courts.

8. Changes to These Terms

FibreRead reserves the right to revise these Terms of Service at any time without notice. Changes take effect immediately upon posting to the website. Your continued use of our site or services after any revision constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

9. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it shall be severed. The remaining provisions shall continue in full force and effect.

10. Contact and Questions

If you have questions about these Terms of Service, our services, or any aspect of FibreRead, please contact us:

Email: hello@fibertruthlab.info
Phone: +33 6 19 21 96 63
Location: Sainte-Foy-lès-Lyon, Auvergne-Rhône-Alpes, France